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Diagnostics of MED-EL Speech Processors

SATR Center is the official service center of MED-EL in Kazakhstan, authorized to accept the speech processors and their components for warranty and post-warranty repairs.
If any fault is revealed in the speech processor, for the purpose of its diagnostics it is required to get an appointment for a consultation with a SATR Center specialist by calling +7 (727) 394 45 13 or 394 46 23.
Spare parts and batteries for the power units can be purchased from SATR Center at 273В, Baizakov st. (intersection with Shevchenko st.) or from the online shop www.daru.kz (delivery within Kazakhstan is available).
As to the other regions of the country, at present you can contact the following specialists regarding the speech processor diagnostics and purchase of spare parts:

• Bulat Aitzhanov – Audiologist, Children Rehabilitation Center, Nur-Sultan
• Marziya Mukhambetyarova – Kuanysh Dybysta Center for Support of Persons and Children with Cochlear Implants CBO, Aktobe, http://voice.akshop.kz/sample-page/
• Natalia Vagner – Gesundheit Medical Center at 72, Amangeldy St., Kostanai, tel.: +7 (714) 254 06 61
• Ivan Shirshov – East Kazakhstan Hearing Rehabilitation Center LLP at 18, Potanin St., Ust-Kamenogorsk, tel.: +7 (7232) 54 09 57

Warranty periods applicable to the main component parts of cochlear implant systems made by MED-EL Elektromedizinische Geraete GmbH, Austria